Skip to main content
NIO Service redefines the car possession and maintenance experience, providing a one-stop solution for solving all of your car servicing related worries. The NIO Cloud system will actively identify your needs and provide services that go beyond expectations.
Service Express
The NIO Roadside Service Specialists will provide vehicle valet service. Your to-be-serviced-car will be picked up and sent back at your door.
Lifetime free quality assurance.
No time or mileage limits. Every ES8 owner can enjoy free quality assurance services for the duration of the ES8’s lifetime.
Regular Maintenance
We will remind you when it is time for routine maintenance. This service includes over 100 different inspections and fast-moving-parts replacement. For car owners that purchase the Worry-free Services Plan, free maintenance is covered for 60,000 km mileage.
Lifetime free roadside assistance
No time or mileage limits. Every ES8 comes with 24-hour roadside assistance for the duration of the vehicle’s lifetime. Wherever you are, we are always by your side.
Service Center
NIO-Certified professional technicians can provide vehicle repair and maintenance with NIO-tailored standard service procedure. A simple click on NIO APP, your time will be freed. Yet service status can be monitored via your phone. We use genuine spare parts to ensure the ES8’s safety, reliability and performance.
Service Mobile
For basic repair and maintenance requests, the Service Mobile vehicle will come to rescue and saving your efforts.
Delivery Service
We are committed to providing a fast and worry-free ES8 delivery experience. NIO users can choose to come to the Delivery Center to pick up their vehicle or to have it delivered to them.
